Testimonials

Many thanks with your efforts to ensure a smooth process to exchange …

Client Feedback | Richard Arnold & Residential Property Team

Thank you very much for the advice & help you gave to me and my husband.  It was lovely to meet you again – Jo Edwards was excellent & helped us a great deal

Client Feedback | Jo Edwards | Court of Protection

Nick has a fantastic reputation as one of the best commercial solicitors in the region

Client Feedback | Nick Tompkin | Corporate & Commercial Department

Q – What do you want and expect from your Solicitor?
A – Good advice, patience, helpful – understanding – all of which I had from Gema

Client Feedback | Gema West | Wills & Powers of Attorney

We are hugely grateful for your time…

Client Feedback | Nick Tompkin | Corporate & Commercial Department

…found Richard Arnold to be excellent with regard to property services and picking up a client in others absence.

Client Feedback | Richard Arnold | Residential Property

Thank you so very much for your involvement and steady hand during this business. I know that my dad would be reassured knowing that things have come to a conclusion without acrimony or difficulty and he would thank you too.

Client Feedback | Tania Clapham | Probate & Trusts

“All the members of staff were all very welcoming and nice to deal with. Richard is easy to talk to and very professional”

Client Feedback | Richard Arnold | Residential Property

“Gema cared that I fully understood and that I was important to her”

Client Feedback | Gema West | Private Client

“Thank you very much…I am so glad that everything was resolved in an efficient and professional way. In fact in the event of any future work e.g. conveyancing etc I would be confident to approach your company again”

Client Feedback | Jackie Mensah | Family - Dispute Resolution Department

“Tim was brilliant from start to finish, providing a really high level of customer service. I will not hesitate to recommend Bennett Griffin in the future”

Client Feedback | Tim Ransley | Dispute Resolution

“Thank you so much for all your help through this whole process but particularly today, amazing and much appreciated by myself and the team and also a credit to your clients who speak very highly of you. We will certainly be recommending you!”

Client Feedback | Richard Arnold | Residential Property

“We are very lucky to have such a kind and efficient case worker!”

Client Feedback | Emma Gosden | Private Client

“Always friendly and professional. Personal touch – ability to easily get hold of when dealing with my particular matter”

Client Feedback | Nick Tompkin | Corporate & Commercial Department

“First class service, amazing team. Jackie’s expert knowledge and kind nature is a great comfort.”

Client Feedback | Jackie Mensah | Family - Dispute Resolution Department

Excellent service, always returned calls. Extensive knowledge and very approachable & welcoming face-to-face.
Richard went over and above what we needed, I would have no hesitation in recommending him. Thank you Richard for everything you have done!

Client Feedback | Richard Arnold | Residential Property

“I felt I Had Gema’s full attention, for what was a routine/simple job”

Client Feedback | Gema West | Private Client

“Thanks for your patience, diligence and professionalism. All your work is totally appreciated!”

Client Feedback | Chrissie Edwards | Commercial Property

“Richard provided information quickly and without prejudice to allow me to make advised decisions”

Client Feedback | Richard Arnold | Residential Property

“Gema came to our home punctually and well prepared. We have been impressed on the value and time she gave to us as new clients. She was recommended to us by a friend of our Daughter”

Client Feedback | Gema West | Private Client

“…Thank all of you and your respective teams for the effort you put in to make this happen. I could not have done this without you and I am extremely grateful to you. At long last I am able to sleep and regain my health, which has suffered. My family would also like to thank you for the support and total professionalism shown to us”.

Client Feedback | Nick Tompkin | Corporate & Commercial Department

“…very grateful that it was pointed out to me how specific I should be, with regard to bequests, in the event that circumstances changed”.

Client Feedback | Tania Clapham | Private Client

“Received a very personal service from someone who cared”

Client Feedback | Gema West | Private Client

“Having my Will drawn up is my only experience but this whole experience was excellent, especially under the difficult circumstances of Covid 19.
I feel valued and important to the firm. Thank you for making the whole process so easy. “

Client Feedback | Gema West | Private Client

“Thanks so much for getting back to me so soon with the advice on what to do; it is very much appreciated.”

Client Feedback | Jackie Mensah | Family - Dispute Resolution Department

“Thank you so much for dealing with this for me and especially last week when you were meant to be on holiday.”

Client Feedback | Nick Tompkin | Corporate & Commercial Department

“Thank you for your excellent service during this crisis.”

Client Feedback | Gema West | Private Client

“Treated us as individual and gave us time to express our thoughts and concerns. Suggestions were practical and relevant. No complaints… very satisfied. Your service was a marked improvement on our dealings with another firm. Appreciated the regular updates and feedback. Have passed on our satisfaction to a friend

Client Feedback | Gema West | Private Client

“I have been really impressed with all my dealings with Richard and the property team. I felt in safe hands at quite a stressful time. Richard is very professional and I did feel valued as a client of his.”

Client Feedback | Richard Arnold | Residential Property

“Richard is quick to respond, professional and I felt very looked after.”

Client Feedback | Richard Arnold | Residential Property

“Have the presence to make one very welcome and put at ease very quickly. Understanding and grasping the situation, Don’t let standards drop”

Client Feedback | Gema West | Private Client

“Good to chat to you, most informative”

Client Feedback | Jackie Mensah | Family - Dispute Resolution Department

“I wanted to take this opportunity to thank you for handling my mums affairs with just diligence and sensitivity. She can’t speak highly enough of you”

Client Feedback | Gema West | Private Client

“…your help in this matter was very much appreciated. It certainly stopped me ‘sleep walking’ into a future problem.”

Client Feedback | Nick Tompkin | Corporate & Commercial Department

“Helped out over and beyond in Covid Lockdown situation” “Really appreciate Katie and her colleagues help & support in difficult circumstances. Friendly, professional, efficient & helpful”

Client Feedback | Katie Foan | Private Client

“Always there to help and answer questions. You have kind staff who have time to chat and explain any problems that arise”

Client Feedback | Tania Clapham | Private Client

“Felt I was important to the person I dealt with. I was given sound advice and treated with kindness and respect”

Client Feedback | Gema West | Private Client

“This has been a wonderful service and Tania has been extremely helpful and has made the whole process very easy and straightforward ‘for a simpleton’ which has been really useful…Tania has been absolutely brilliant”

Client Feedback | Tania Clapham | Private Client

“I am so glad I have changed to yourself as I knew you wouldn’t let me down. I’ll be forever grateful. It’s a great outcome.”

Client Feedback | Jackie Mensah | Family - Dispute Resolution Department

“A big thank you for making the setting up of POAs and re-writing our Wills so stress free. All correspondence has been clear and easy to understand.

Your progress reports have been very helpful”

Client Feedback | Gema West | Private Client

“Kept me informed and neat correspondence. I was greeted warmly in the office…my first experience with lawyers was a good one!”

Client Feedback | Alan Gollop | Private Client

“Am I grateful for your services…most definitely!

Client Feedback | Jackie Mensah | Family - Dispute Resolution Department

“Thank you for your phone call and quick response. Thank you for your help in these tough times.”

Client Feedback | Jackie Mensah | Family - Dispute Resolution Department

“I would also like to thank you for all your help throughout the process of selling my late fathers house and garage, it was greatly appreciated by both my sister and myself. You made a difficult task much easier.”

Client Feedback | Richard Arnold | Residential Property

“Thank you for your help and assistance in the drafting and signing of our new wills. We really appreciate your swift response to our request for help and the kind and professional approach that you have provided.”

Client Feedback | Gema West | Private Client

“Thank you very much … I am happy we have reached a satisfactory agreement. Thanks for your help and support in finally getting to this stage. I can now move forward with my practice and clients who need my help.”

Client Feedback | Nick Tompkin | Corporate & Commercial Department

“… everyone on all sides across the globe is what it has taken!! Our appreciation to everyone involved is beyond words!!!! Like you said, bridges are always better up than down! It was to this end, another shot at it’ was attempted and the more positive result followed. Huge thanks to you, Jackie and all the team at Kew from the bottom of our hearts for all that you have done.”

Client Feedback | Jackie Mensah | Family Law

“Being a large firm you have specialists in each field.  I particularly like the way I am given an estimate of costs before work commences.
This is the fourth time I have used Bennett Griffin in the last 4 years … you have always been very good.”

Client Feedback | Richard Arnold | Residential Property

“Provides a friendly but professional service.  Up to date progress reports when possible.  So far, very happy with the service despite the virus.”

Client Feedback | Tania Clapham | Private Client

“Thank you for your help, it was really informative and has helped me gain a clearer picture of where things are heading.”

Client Feedback | Jackie Mensah | Family - Dispute Resolution Department

“Tania was really helpful and understanding at a very sad time in my life. I was kept well informed and queries/concerns were answered quickly.”

Client Feedback | Tania Clapham | Private Client

“Good communication and expertise. Gema + the team somehow found the right balance between nudging me for instructions and leaving me alone!”

Client Feedback | Gema West | Private Client

“Thank you so much for all your help, it’s been a pleasure dealing with you and Tim and I will certainly recommend both of you to any one I know with any future problems.”

Client Feedback | Lindsey Ransley & Tim Ransley | Dispute Resolution Department

“Gema was polite and on time that’s a bonus in today’s world. Very efficient extremely responsive. Gema in our opinion is an asset to Bennett Griffin.”

Client Feedback | Gema West | Private Client

“Always very courteous and helpful. Always answer my questions so I can understand which makes me more comfortable and able to ask questions.”

Client Feedback | Tania Clapham | Private Client

“In difficult times the efficiency was excellent and much appreciated by an ageing brain. Your understanding and efficiency was much appreciated”

Client Feedback | Gema West | Private Client

“Efficient throughout service. Contact through lockdown was excellent – thank you Jo”

Client Feedback | Jo Edwards | Private Client

“Thank you so much for assisting me at my time of need, I found the zoom meeting and supporting letter particularly helpful for my situation.”

Client Feedback | Jackie Mensah | Family - Dispute Resolution Department

“Thank you for all your help in this matter with my mother. I know she has found this whole episode emotionally difficult and appreciates your input.”

Client Feedback | Tania Clapham | Private Client

“We are very grateful for your hard work and helping us achieve our dream of retirement.”

Client Feedback | Nick Tompkin | Corporate & Commercial Department

“I think you are doing a great job and I like dealing with you because you clearly just get things done.”

Client Feedback | Eloise Smith | Private Client

“They were very good at making appointments during the Covid lockdown and kept me informed of everything by telephone and email despite the restricted working hours.”

Client Feedback | Gema West | Private Client

“… you are “exceptional” and if you were one of her student nurses you would be by far her best candidate!”

Client Feedback | Eloise Smith | Private Client

“Thanks again for all your help and support – this is really appreciated as it is heartbreaking in every way.”

Client Feedback | Jackie Mensah | Family - Dispute Resolution Department

“Perfect Nick, appreciate this and your help to date. Your recent supplementary advice was very useful.”

Client Feedback | Nick Tompkin | Corporate & Commercial Department

“The whole process was dealt with in an excellent manner. I would not hesitate in contacting you in the future.”

Client Feedback | Richard Arnold | Residential Property

“I haven’t thanked you earlier for all your help and advice and especially the outcome. Your tenacity won the day for which I’m extremely grateful… Many many thanks again Tim.”

Client Feedback | Tim Ransley | Dispute Resolution

“The information is very helpful … many thanks for all of your help with this. You have helped to make this dreadful situation a lot clearer in my mind.”

Client Feedback | Sarah Pennicott | Family Law

“Tim was very responsive and helpful in all aspects, particularly as everything was conducted during lockdown. Thank you Tim!”

Client Feedback | Tim Ransley | Dispute Resolution

“Thank you for all you have done, and are still doing. I have really appreciated your sensitivity and understanding.”

Client Feedback | Tania Clapham | Private Client

“Many thanks for all your work on the draft … we trust your judgement on what to raise now and what to leave until later.”

Client Feedback | Nick Tompkin | Corporate & Commercial Department

“Tim represented me when I suffered life-changing spinal injuries in a road traffic accident. The case was long and complicated, with several expert opinions needed on how my injuries would affect my future life.
Tim handled the management of the many different parts of my case, explaining my options at each stage and ensuring I understood what the technical language meant. Tim’s strategy took account of my personal circumstances and countered other party’s attempts to deter us. He has always been available to talk through my concerns and answer any questions.
Through Tim’s tireless efforts, I have obtained a settlement that exceeded my initial expectations and is a large multiple of the sum I was originally offered prior to his involvement. While the money won’t bring back my mobility, the compensation means I can face my future with confidence.”

Client Feedback | Tim Ransley | Dispute Resolution

Tim has been an incredible adviser, and has delivered a result beyond my expectations. Tim combines outstanding technical knowledge with experience and the ability to explain complex concepts and situations clearly. I am very glad Tim has been representing me. Tim has been excellent throughout, expertly managing my complicated case and getting me a win beyond my expectations.

Client Feedback | Tim Ransley | Dispute Resolution

Very supportive through different situations, excellent understanding of my needs as client. Very personable, not just interested in my money. Careful to explain what needs to be done, by whom and a clear breakdown of progress to date at various points.

Client Feedback | Katie Foan | Private Client

Eloise is an incredible person and … he receives weekly emails with updates of what H and EMS have spoken about and they know what has happened that week and what the plan is for the following week.

Client Feedback | Eloise Smith | Private Client

I would like to personally thank you for all the sterling effort to close this deal during this calendar month. It is greatly appreciated.

Client Feedback | Chrissie Edwards | Commercial Property

… I just want to thank you again for your time today and with everything you are doing. From our very first interaction I was sure you were the right person for the job, after today I am certain of the fact.

Client Feedback | Amy Offen | Dispute Resolution

You are like an explosion of awesome! I just want to say a big THANK YOU and to let you know how grateful I am for all your help and kindness during that horrible time!  … you made it easier, you were very kind and understanding

Client Feedback | Jackie Mensah | Family - Dispute Resolution Department

I would like to thank you for your professional help and advice during the process of administration.

Client Feedback | Alan Gollop | Private Client

Your letter is amazing – I was so pleased to read what, and how, you have written the reply

Client Feedback | Jackie Mensah | Family - Dispute Resolution Department

… thanks so much for everything you did for me!  I meant everything I said, you guys really did change my life for the better, wish you all the best of luck!

Client Feedback | Tim Ransley | Dispute Resolution

Thank you & your team for the effort you’ve put into this for me.  I do appreciate it.

Client Feedback | Nick Tompkin | Corporate & Commercial Department

Thank you so much for what you are doing to help my mum I’m so grateful.

Client Feedback | Eloise Smith | Private Client

I thank you for your patience and understanding over the last couple of years…. your sympathetic responses to my emails was much appreciated

Client Feedback | Jo Edwards | Private Client

Chrissie dealt with the transfer of an industrial unit lease for our business in a relatively short time frame. Everything was carried out timely and without fuss. I would highly recommend Bennett Griffin.

Client Feedback | Chrissie Edwards | Commercial Property

Communication with Chrissie Edwards was excellent. Parts of the sale no fault from our side, continued for some time. Chrissie always kept me up to date.

Client Feedback | Chrissie Edwards | Commercial Property

The service we received from Bennett Griffin solicitors was excellent. Chrissie Edwards who handled the purchase was first class. She made every step of the process easy for us.
We would have no hesitation in recommending them and will certainly use them again in the future.

Client Feedback | Chrissie Edwards | Commercial Property

Chrissie has acted on several matters for us, granting commercial leases on a rural development in Steyning, and advising on title issues. She has always given a cost estimate, stuck to it, dealt with sometimes recalcitrant tenants and their solicitors in a polite but firm way, kept us informed as to progress, and completed the transactions in a timely fashion. Can’t ask for more than that for your lawyer. I can warmly recommend her!

Client Feedback | Chrissie Edwards | Commercial Property

I have found Joshua to be Reliable, Diligent and extremely professional in all our dealings. We have waited to instruct him following his move. We couldn’t recommend him and his firm more.

Client Feedback | Joshua Coleman | Commercial Property

We have used Bennett Griffin for a variety of commercial conveyancing and legal advice for property purchasing and for negotiating new leases over the last 5 years. We have always found them excellent communicators with a good eye for detail. As customers, we always feel we are in the loop and are constantly updated with relevant details in a timely manner. The board of Abbeyfield consider them to be a safe pair of hands in an unpredictable world.

Client Feedback | Chrissie Edwards | Commercial Property

I have been lucky enough to have Dean Skinner as my property solicitor for at least 8 years, buying, selling and advice. One of the most important things for me is that he actually answers the phone if you need to speak to him or will phone you back if unavailable. Always friendly and approachable.

Client Feedback | Dean Skinner | Residential Property Department

My daughter’s house was owned as half by me and half by her. The time came to transfer my half in to her name and so I needed a firm of solicitors to act for me. Dean Skinner dealt with the whole matter very quickly and managed to get my daughter’s solicitors, who had been dragging their feet, to speed up. I was very pleased indeed with this.”

Client Feedback | Dean Skinner | Residential Property Department

Dean dealt with the purchase of a property to a tight schedule and helped achieve exchange and completion on the target date

Client Feedback | Dean Skinner | Residential Property Department

Dean Skinner and his team at Bennett Griffin managed the conveyancing of the flat I was purchasing. I thought the fees were very competitive and we struck a good relationship from my first exploratory phone conversation. I had little knowledge of the process and Dean was very helpful from the outset, agreeing to phone calls as well as emails to facilitate clarification and minimise delays. As is often the case with conveyancing, there were one or two complications and Dean proved to be diligent in pursuing the Vendor’s solicitors until they provided all of the legally required information in full. I have been very pleased with the service and would unhesitatingly recommend Dean and his team.

Client Feedback | Dean Skinner | Residential Property Department

I have been in the process of selling and buying. Through this process I have been able to compare others solicitors to my own. Through my comparisons all I can say is that I am relieved and impressed that I have been represented by Bennett Griffin. They have been professional and helpful. Whenever I have asked for advice or progression of the sale they have been on hand to help. Communication between myself and them has be exceptional and they have been friendly throughout. I thank them for their help so far.

Client Feedback | Dean Skinner | Residential Property Department

Thank you so much for all your help in dealing with this matter and finally getting it done

Client Feedback | Lauren Baillie | Corporate & Commercial Department

Thanks for your clear explanations to all my queries over the last few months

Client Feedback | Lauren Baillie | Corporate & Commercial Department

Once again thanks for your help and patience

Client Feedback | Lauren Baillie | Corporate & Commercial Department

Lauren, thank you so much for all your hard work and speedy responses, you are an absolute super star!

Client Feedback | Lauren Baillie | Corporate & Commercial Department

Thank you all for the stressful couple of days work. It is much appreciated and I will have no issues to recommend Bennett Griffin if ever I am asked. Great work, thank you Lauren!

Client Feedback | Lauren Baillie | Corporate & Commercial Department

Thanks so much for your help with all of this. I really felt like you “had our backs”, and kept us on track. I just can’t thankyou enough for the trouble you have taken.

Client Feedback | Lauren Baillie | Corporate & Commercial Department

Thank you for all your effort on our behalf, it really is appreciated!

Client Feedback | Lauren Baillie | Corporate & Commercial Department

“I was treated with understanding and helpfulness in a most professional way.”

“Thank you for all you have done for my Aunt in her later years and since she has passed away.”

“I would just like to take this opportunity to thank you for dealing with Mother’s estate so promptly and efficiently.  It certainly has made this difficult time easier to bare.”

“It was a pleasure to meet you and everything has been carried out efficiently and quickly.”

“With thanks for a helpful and efficient service.”

“It was a pleasure working with you.”

“May I thank you, on behalf of all the family, for your efficient and sympathetic dealing with my mother’s estate.”

I found the experience amazing and so supportive and helped me see things clearly for my case regarding my children. I’m so happy with the experience and would definitely recommend to others. Thank you so much, it really helped with my confidence to help with the feelings of my concerns regarding my children and what happens once I went to court. Thank you again.”

Client Feedback | Sarah Pennicott | Family Law

I would love to thank you for all your support in this nightmare divorce…Thank you once again!

Client Feedback | Sarah Pennicott | Family Law

I contacted Bennett Griffin regarding my desire to arrange a parental agreement in relation to my Daughter. I had avoided taking the legal route and had tried for years to come to an informal agreement, but when that became impossible i contacted Bennett Griffin. I was very worried that myself living in a different country would mean my goals weren’t achievable, but from day 1 Sarah reassured me that i was entitled to the access i wanted, and more.
From my first call with Sarah to introduce myself and share my history with her, right until the very end, she was extremely understanding and provided me with a lot of reassurance, which i really needed. Every time i contacted Sarah i received a timely response and in situations which i did not understand, she explained them in a very helpful way which made me feel confident in understanding our position and next steps.
I was very grateful to have the support and knowledge which Sarah provided and i really do not think i’d have been able to achieve this outcome without her. She was extremely understanding that i was on a tight budget and assisted me where possible to reduce costs and agree payment dates.

Client Feedback | Sarah Pennicott | Family Law

Professional and impartial advice, no pressure to fight. Always advised on the best outcome for all parties.
Bennett Griffin was recommended to me by a friend and I will pass on that recommendation should I be asked.

Client Feedback | Sarah Pennicott | Family Law

Sarah was very patient and understanding at an incredibly difficult and turbulent time for me. she did her best to make the process as affordable as possible.
I am incredibly grateful for all her help and life has since moved forward in a much more positive way for me and my little boy

Client Feedback | Sarah Pennicott | Family Law

Honest. This is the first firm of solicitors that have ever advised me on several occasions not to do things or do them myself as it wasn’t cost effective.

Client Feedback | Sarah Pennicott | Family Law

Many thanks for dealing with two pretty incompetent solicitors working for our buyers who in my opinion should be sacked.  … thank you for your persistence.  Good job!!”

Client Feedback | Dean Skinner | Residential Property

You made it a very smooth process for us.  Will you please pass on our thanks to your team for all the help, advice and patience in supporting us through the process.

Client Feedback | Dean Skinner | Residential Property

for her to receive your email yesterday, and to read that there might be an end in sight to the whole situation, is a good thing, hopefully we can move on from the daily worry of it all.  …  I can only but thank you for everything you have done for her, from our first meeting on zoom, you have put her at ease and been a rock, from going from the Minster law shambles to you and your company has been such a contrast, i can only thank you.

Client Feedback | Tim Ransley | Personal Injury Team

I just wanted to say thank you very much for the work you put in on my case Lindsey. It is a good result and I always knew I was in good hands! I will not hesitate to recommend your services to any friends, family and clients I come across in the future

Client Feedback | Lindsey Ransley | Personal Injury Team

Just wanted to say a massive thank you to you both for your inspiring presentations to our Year 10’s and have already received great positive feedback from both the students and the Tutor who was with you. Thanks once again for yours and Bennett Griffin’s invaluable time.

Event Feedback | Lauren Baillie & Hasmah Mok

Very many thanks for your patience, expertise, support and fabulousness throughout these past few years.

Client Feedback | Lindsey Ransley | Personal Injury Team

Thank you once again for everything. You have been absolutely brilliant in every aspect.

Client Feedback | Alan Gollop | Private Client Department

We would like to thank everyone who helped with the matter – it was handled efficiently and quickly.

Client Feedback | Katie Foan | Private Client Department