Testimonials

Many thanks with your efforts to ensure a smooth process to exchange …

Client Feedback | Richard Arnold & Residential Property Team

Thank you Adriana for the information and for all your help in the sale of the property

Client Feedback | Adriana Campbell | Residential Property

Thank you very much for the advice & help you gave to me and my husband.  It was lovely to meet you again – Jo Edwards was excellent & helped us a great deal

Client Feedback | Jo Edwards | Court of Protection

I was singing Bennett Griffin’s praises to ….. this afternoon and I said it’s so relieving to now have specialist Court of Protection legal representation, who can advise and make all of the decisions on what is the best approach moving forward.  I’m so grateful we have you and Ian acting for us and more importantly for  ….. thank you

Client Feedback | Ian Macara | Court of Protection

I would like to say thank you very much for your help.  I really appreciate it and all the hard work you have done for me.  Thank you so much

Client Feedback | Caroline Knowles-Ley | Property Litigation

Nick has a fantastic reputation as one of the best commercial solicitors in the region

Client Feedback | Nick Tompkin | Commercial

We would all like to say a massive thank you for all your help and usual professional service.  Couldn’t have done it without you

Client Feedback | Annie Webb | Commercial Property

Q – What do you want and expect from your Solicitor?
A – Good advice, patience, helpful – understanding – all of which I had from Gema

Client Feedback | Gema West | Wills & Powers of Attorney

We are hugely grateful for your time…

Client Feedback | Nick Tompkin | Commercial

…found Richard Arnold to be excellent with regard to property services and picking up a client in others absence.

Client Feedback | Richard Arnold | Residential Property

Thank you so very much for your involvement and steady hand during this business. I know that my dad would be reassured knowing that things have come to a conclusion without acrimony or difficulty and he would thank you too.

Client Feedback | Tania Clapham & Siobhan Stanbridge | Probate & Trusts

“All the members of staff were all very welcoming and nice to deal with. Richard is easy to talk to and very professional”

Client Feedback | Richard Arnold | Residential Property

“Gema cared that I fully understood and that I was important to her”

Client Feedback | Gema West | Private Client

“I would also like to take this opportunity to thank you for your help, guidance and assistance in this matter it has been of great use and helped me considerable. I will certainly be happy to recommend you and your company to anyone in the future”

Client Feedback | Caroline Knowles-Ley | Property Litigation - Dispute Resolution Department

“Thank you very much…I am so glad that everything was resolved in an efficient and professional way. In fact in the event of any future work e.g. conveyancing etc I would be confident to approach your company again”

Client Feedback | Jackie Mensah | Family - Dispute Resolution Department

“Becky is so lovely! She was fantastic at keeping us to to date. A real asset to your company”

Client Feedback | Rebecca Barrett | Residential Property

“Tim was brilliant from start to finish, providing a really high level of customer service. I will not hesitate to recommend Bennett Griffin in the future”

Client Feedback | Tim Ransley | Dispute Resolution

“Thank you so much for all your help through this whole process but particularly today, amazing and much appreciated by myself and the team and also a credit to your clients who speak very highly of you. We will certainly be recommending you!”

Client Feedback | Richard Arnold | Residential Property

“We are very lucky to have such a kind and efficient case worker!”

Client Feedback | Emma Gosden | Private Client

“Wished to say a huge thank you from Richard and I…our parents really appreciated being talked through the s106, and it was crucial for Richard and I to know that they were comfortable signing such an important document”

Client Feedback | Gemma Lawrence | Commercial Property

“Always friendly and professional. Personal touch – ability to easily get hold of when dealing with my particular matter”

Client Feedback | Nick Tompkin | Commercial

“First class service, amazing team. Jackie’s expert knowledge and kind nature is a great comfort.”

Client Feedback | Jackie Mensah | Family - Dispute Resolution Department

Excellent service, always returned calls. Extensive knowledge and very approachable & welcoming face-to-face.
Richard went over and above what we needed, I would have no hesitation in recommending him. Thank you Richard for everything you have done!

Client Feedback | Richard Arnold | Residential Property

“I felt I Had Gema’s full attention, for what was a routine/simple job”

Client Feedback | Gema West | Private Client

“Thanks for your patience, diligence and professionalism. All your work is totally appreciated!”

Client Feedback | Chrissie Edwards | Commercial Property

“Richard provided information quickly and without prejudice to allow me to make advised decisions”

Client Feedback | Richard Arnold | Residential Property

“Gema came to our home punctually and well prepared. We have been impressed on the value and time she gave to us as new clients. She was recommended to us by a friend of our Daughter”

Client Feedback | Gema West | Private Client

“…Thank all of you and your respective teams for the effort you put in to make this happen. I could not have done this without you and I am extremely grateful to you. At long last I am able to sleep and regain my health, which has suffered. My family would also like to thank you for the support and total professionalism shown to us”.

Client Feedback | Nick Tompkin | Commercial

“…very grateful that it was pointed out to me how specific I should be, with regard to bequests, in the event that circumstances changed”.

Client Feedback | Tania Clapham | Private Client

“Received a very personal service from someone who cared”

Client Feedback | Gema West | Private Client

“Thankyou for caring for Joyce, you are a wonderful team!”

Client Feedback | Ian Macara | Private Client

“We experienced nothing but exceptionally professional, competant, friendly and efficient service from our solicitor. So much so, we recommended the firm to one of our staff, who is also now using the firm’s services”

Client Feedback | Adriana Campbell | Residential Property

“Having my Will drawn up is my only experience but this whole experience was excellent, especially under the difficult circumstances of Covid 19.
I feel valued and important to the firm. Thank you for making the whole process so easy. “

Client Feedback | Gema West | Private Client

“Thanks so much for getting back to me so soon with the advice on what to do; it is very much appreciated.”

Client Feedback | Jackie Mensah | Family - Dispute Resolution Department

“Thank you so much for dealing with this for me and especially last week when you were meant to be on holiday.”

Client Feedback | Nick Tompkin | Corporate & Commercial

“Thank you for your excellent service during this crisis.”

Client Feedback | Gema West | Private Client

“Treated us as individual and gave us time to express our thoughts and concerns. Suggestions were practical and relevant. No complaints… very satisfied. Your service was a marked improvement on our dealings with another firm. Appreciated the regular updates and feedback. Have passed on our satisfaction to a friend

Client Feedback | Gema West | Private Client

“Thank you…I have found all the staff at Bennett Griffin most helpful, reliable and highly professional. I only wish I had come across the firm years ago.”

Client Feedback | Adriana Campbell | Residential Property

“I wanted to thank you and your colleagues for all your assistance on the sale of our house. It seemed to take an age from the time when we first contacted you back in February until Completion earlier this week but throughout that time you (and your team) kept us informed of progress and dealt with all issues quickly and effectively. All the more remarkable really considering the environment in which you were working and we are very grateful for your ability to operate so well in such circumstances. Please pass on our thanks to your colleagues as well and we hope that you all stay safe and well.”

Client Feedback | Adriana Campbell | Residential Property

“I have been really impressed with all my dealings with Richard and the property team. I felt in safe hands at quite a stressful time. Richard is very professional and I did feel valued as a client of his.”

Client Feedback | Richard Arnold | Residential Property

“Richard is quick to respond, professional and I felt very looked after.”

Client Feedback | Richard Arnold | Residential Property

“Friendly, helpful service at all times. Good, clean communication. Very pleased with the service. My only wish is that I had met you years ago. Just a big thankyou!”

Client Feedback | Adriana Campbell | Residential Property

“Have the presence to make one very welcome and put at ease very quickly. Understanding and grasping the situation, Don’t let standards drop”

Client Feedback | Gema West | Private Client

“We have been kept well informed on the progression of both our property sale and purchase. Particularly impressed by the thorough investigations of complicated various ancient rights of way and convenants. Adriana is very professional and efficient and had a pleasant personality too”

Client Feedback | Adriana Campbell | Residential Property

“I was happy with the comprehensive and prompt responses I received from you and Jeremy. So happy to try again on something else”

Client Feedback | Annie Webb & Jeremy Wootton | Commercial Property

“Good to chat to you, most informative”

Client Feedback | Jackie Mensah | Family - Dispute Resolution Department

“My wife and I just wanted to say thankyou for all of your efforts in meeting what was a very tight timetable”

Client Feedback | Jeremy Wootton | Commercial Property Department

“I wanted to take this opportunity to thank you for handling my mums affairs with just diligence and sensitivity. She can’t speak highly enough of you”

Client Feedback | Gema West | Private Client

“…your help in this matter was very much appreciated. It certainly stopped me ‘sleep walking’ into a future problem.”

Client Feedback | Nick Tompkin | Commercial

“Very best wishes and many thanks for your patience, kindness and efforts”

Client Feedback | Jessica Boyle & Ian Macara | Private Client

“Helped out over and beyond in Covid Lockdown situation” “Really appreciate Katie and her colleagues help & support in difficult circumstances. Friendly, professional, efficient & helpful”

Client Feedback | Katie Foan | Private Client

“We wish to express our grateful thanks for the work you have done handling the sale of our house and the purchase of the new property. Not having been in the housing market for over 20 years, being somewhat older and the difficulties presented by the Covid crisis, it is true to say we were fairly stressed.

However throughout all these difficulties you have been brilliant and we wanted to express our grateful thanks. You have been supportive, thoroughly professional and are a brilliant communicator to keep us on track throughout the process, whilst also having to cope yourself with the lockdown difficulties presented by the crisis.

A big thank you once again, your skills are much appreciated.”

Client Feedback | Adriana Campbell | Residential Property

“Always there to help and answer questions. You have kind staff who have time to chat and explain any problems that arise”

Client Feedback | Tania Clapham | Private Client

“Felt I was important to the person I dealt with. I was given sound advice and treated with kindness and respect”

Client Feedback | Gema West | Private Client

“This has been a wonderful service and Tania has been extremely helpful and has made the whole process very easy and straightforward ‘for a simpleton’ which has been really useful…Tania has been absolutely brilliant”

Client Feedback | Tania Clapham | Private Client

“May I thank you, Rosie, for all your help over the last 18 months when you took over from Amy. I have felt like giving up on several occasions but with your and close friends patient and encouraging support, I stuck at it.”

Client Feedback | Rosie Duplessis | Dispute Resolution

“I am so glad I have changed to yourself as I knew you wouldn’t let me down. I’ll be forever grateful. It’s a great outcome.”

Client Feedback | Jackie Mensah | Family - Dispute Resolution Department

“A big thank you for making the setting up of POAs and re-writing our Wills so stress free. All correspondence has been clear and easy to understand.

Your progress reports have been very helpful”

Client Feedback | Gema West | Private Client

“Thank you Ian. Jessica has been doing a fabulous job for us. We are extremely grateful to have such excellent support”

Client Feedback | Ian Macara & Jessica Boyle | Private Client

“Many thanks for yours and Jackie’s help. We think you and Jackie are fantastic!”

Client Feedback | Ian Macara & Jackie Mensah | Private Client

“Kept me informed and neat correspondence. I was greeted warmly in the office…my first experience with lawyers was a good one!”

Client Feedback | Alan Gollop | Private Client

“Am I grateful for your services…most definitely!

Client Feedback | Jackie Mensah | Family - Dispute Resolution Department

“Thank you for your phone call and quick response. Thank you for your help in these tough times.”

Client Feedback | Jackie Mensah | Family - Dispute Resolution Department

“I would also like to thank you for all your help throughout the process of selling my late fathers house and garage, it was greatly appreciated by both my sister and myself. You made a difficult task much easier.”

Client Feedback | Richard Arnold | Residential Property

“Thank you for your help and assistance in the drafting and signing of our new wills. We really appreciate your swift response to our request for help and the kind and professional approach that you have provided.”

Client Feedback | Gema West | Private Client

“Thank you very much … I am happy we have reached a satisfactory agreement

Thanks for your help and support in finally getting to this stage.

I can now move forward with my practice and clients who need my help.”

Client Feedback | Nick Tompkin | Commercial

“… everyone on all sides across the globe is what it has taken!! Our appreciation to everyone involved is beyond words!!!! Like you said, bridges are always better up than down! It was to this end, another shot at it’ was attempted and the more positive result followed. Huge thanks to you, Jackie and all the team at Kew from the bottom of our hearts for all that you have done.”

Client Feedback | Ian Macara & Jackie Mensah | Private Client

“Being a large firm you have specialists in each field.  I particularly like the way I am given an estimate of costs before work commences.
This is the fourth time I have used Bennett Griffin in the last 4 years … you have always been very good.”

Client Feedback | Richard Arnold | Residential Property

“Provides a friendly but professional service.  Up to date progress reports when possible.  So far, very happy with the service despite the virus.”

Client Feedback | Tania Clapham | Private Client

“Thank you for your help, it was really informative and has helped me gain a clearer picture of where things are heading.”

Client Feedback | Jackie Mensah | Family - Dispute Resolution Department

“Tania was really helpful and understanding at a very sad time in my life. I was kept well informed and queries/concerns were answered quickly.”

Client Feedback | Tania Clapham | Private Client

“Good communication and expertise. Gema + the team somehow found the right balance between nudging me for instructions and leaving me alone!”

Client Feedback | Gema West | Private Client

“Thank you so much for all your help, it’s been a pleasure dealing with you and Tim and I will certainly recommend both of you to any one I know with any future problems.”

Client Feedback | Lindsey Ransley & Tim Ransley | Dispute Resolution Department

“Gema was polite and on time that’s a bonus in today’s world. Very efficient extremely responsive. Gema in our opinion is an asset to Bennett Griffin.”

Client Feedback | Gema West | Private Client

“Always very courteous and helpful. Always answer my questions so I can understand which makes me more comfortable and able to ask questions.”

Client Feedback | Tania Clapham | Private Client

“In difficult times the efficiency was excellent and much appreciated by an ageing brain. Your understanding and efficiency was much appreciated”

Client Feedback | Gema West | Private Client

“Efficient throughout service. Contact through lockdown was excellent – thank you Jo”

Client Feedback | Jo Edwards | Private Client

“Thank you so much for assisting me at my time of need, I found the zoom meeting and supporting letter particularly helpful for my situation.”

Client Feedback | Jackie Mensah | Family - Dispute Resolution Department

“Thank you for all your help in this matter with my mother. I know she has found this whole episode emotionally difficult and appreciates your input.”

Client Feedback | Tania Clapham | Private Client

“You are so efficient – LOVE it – thank you.”

Client Feedback | Jessica Boyle | Private Client

“We are very grateful for your hard work and helping us achieve our dream of retirement.”

Client Feedback | Nick Tompkin | Commercial

“I think you are doing a great job and I like dealing with you because you clearly just get things done.”

Client Feedback | Eloise Smith | Private Client

“They were very good at making appointments during the Covid lockdown and kept me informed of everything by telephone and email despite the restricted working hours.”

Client Feedback | Gema West | Private Client

“… you are “exceptional” and if you were one of her student nurses you would be by far her best candidate!”

Client Feedback | Eloise Smith | Private Client

“Thanks again for all your help and support – this is really appreciated as it is heartbreaking in every way.”

Client Feedback | Jackie Mensah | Family - Dispute Resolution Department

“Perfect Nick, appreciate this and your help to date. Your recent supplementary advice was very useful.”

Client Feedback | Nick Tompkin | Corporate & Commercial

“You have been great and I would recommend you to any of my friends and family.”

Client Feedback | Rosie Duplessis | Dispute Resolution

“The whole process was dealt with in an excellent manner. I would not hesitate in contacting you in the future.”

Client Feedback | Richard Arnold | Residential Property

“I haven’t thanked you earlier for all your help and advice and especially the outcome. Your tenacity won the day for which I’m extremely grateful… Many many thanks again Tim.”

Client Feedback | Tim Ransley | Dispute Resolution

“The information is very helpful … many thanks for all of your help with this. You have helped to make this dreadful situation a lot clearer in my mind.”

Client Feedback | Sarah Pennicott | Family Law

“Tim was very responsive and helpful in all aspects, particularly as everything was conducted during lockdown. Thank you Tim!”

Client Feedback | Tim Ransley | Dispute Resolution

“Thank you for all you have done, and are still doing. I have really appreciated your sensitivity and understanding.”

Client Feedback | Tania Clapham | Private Client

“Many thanks for all your work on the draft … we trust your judgement on what to raise now and what to leave until later.”

Client Feedback | Nick Tompkin | Corporate & Commercial

“Tim represented me when I suffered life-changing spinal injuries in a road traffic accident. The case was long and complicated, with several expert opinions needed on how my injuries would affect my future life.
Tim handled the management of the many different parts of my case, explaining my options at each stage and ensuring I understood what the technical language meant. Tim’s strategy took account of my personal circumstances and countered other party’s attempts to deter us. He has always been available to talk through my concerns and answer any questions.
Through Tim’s tireless efforts, I have obtained a settlement that exceeded my initial expectations and is a large multiple of the sum I was originally offered prior to his involvement. While the money won’t bring back my mobility, the compensation means I can face my future with confidence.”

Client Feedback | Tim Ransley | Dispute Resolution

Tim has been an incredible adviser, and has delivered a result beyond my expectations. Tim combines outstanding technical knowledge with experience and the ability to explain complex concepts and situations clearly. I am very glad Tim has been representing me. Tim has been excellent throughout, expertly managing my complicated case and getting me a win beyond my expectations.

Client Feedback | Tim Ransley | Dispute Resolution

Very supportive through different situations, excellent understanding of my needs as client. Very personable, not just interested in my money. Careful to explain what needs to be done, by whom and a clear breakdown of progress to date at various points.

Client Feedback | Katie Foan | Private Client

Eloise is an incredible person and … he receives weekly emails with updates of what H and EMS have spoken about and they know what has happened that week and what the plan is for the following week.

Client Feedback | Eloise Smith | Private Client

I would like to personally thank you for all the sterling effort to close this deal during this calendar month. It is greatly appreciated.

Client Feedback | Chrissie Edwards | Commercial Property

How excellent Catherine has been in the speed of her response to A’s enquiries and the caring and proactive way we, as a COP team, had got involved in supporting and looking out for G’s best interests. Given A’s own health challenges, this has really helped her on this difficult journey and supporting her brother.

Client Feedback | Catherine Diamond | Care Capacity & Court of Protection

At the age of 95 years it was a pleasure to meet with Tania, who in these Covid days visited me at my home on two occasions. I appreciated her efficiency and attention to detail. Tania was professional at all times, carrying out instructions promptly. I would like to thank Tania for taking the trouble to visit me. It was a pleasure to meet her again. She is professional and caring!

Client Feedback | Tania Clapham | Private Client

“Satisfactory to good level of response. Accurate and competent execution. Thank you for dealing with my mother’s estate.”

Client Feedback | Jo Edwards | Private Client

Just wanted to send you a quick message to let you know that we are very happy with our purchase and the redecorating has begun. Once again, thank you so much for all your hard work and making sure completion happened before today. You’ve been great through-out the process – very professional, helpful and knowledgeable. I will be sure to recommend you to anyone requiring your services.

Client Feedback | Richard Arnold | Residential Property

Super Laura will never let us down… what an exceptional /amazing job Laura has done in Gemma’s absence – Laura has really done you guys proud and has shone in very difficult circumstances – I’m sure you guys will reward her accordingly.

Client Feedback | Laura Dunleavy | Property Department

I cannot tell you how eternally grateful I am for your help in this matter.  Thank you once again from the bottom of my heart – you will never know what a life saver you have been in this matter.

Client Feedback | Tania Clapham | Private Client

I would very much like to thank you for all the work you have done in dealing with this matter and I am relieved that it is now complete. I will be happy to fill in the client satisfaction survey and to recommend Bennett Griffin in the future.

Client Feedback | Alan Gollop | Private Client

You make your services feel personal.

Client Feedback | Richard Arnold | Residential Property

Once again, thank you so much for all your hard work and making sure completion happened before today. You’ve been great through-out the process – very professional, helpful and knowledgeable. I will be sure to recommend you to anyone requiring your services.

Client Feedback | Richard Arnold | Residential Property

Just wanted to say thanks again and I have total faith in you now, even from my first conversation with your colleague about possibly taking this case on, the gulf in quality and professionalism from my previous “solicitor” was and still is massive. I cannot thank you enough for taking this on. I am fully aware that nothing is certain but at least now I stand a chance with you on board.

Client Feedback | Amy Offen | Dispute Resolution